Resources
The following information has been pulled together mainly from messages posted to the WWWAC list. Please contact the WWWAC at resources@wwwac.org with corrections and suggestions. Note that links open in a new window.
Table of Contents
Survivors & Contact sites
DNA Collection Information
Dealing with Grief & Counseling (adults and children)
Hotlines
Volunteering
Blood Donations
Other Donations
Transit Information
Government Links & Contact Information
News Sources
Airline Information
Miscellaneous Information
Images
Fraud Alert
Survivors & Contact sites
- PC World: Web Helps Track Missing in Attack Aftermath
- CNN has a way to post photos of people missing, along with emergency contact numbers.
Send the photo to missing@cnn.com
and include the person's name, age, employer, and hometown, as well as your name and phone number. For details visit: CNN.com
- Sites to help track missing friends and relatives:
- Employees of Blue Cross/Blue Shield offices at World Trade Center are asked to call 866-761-8265 to verify that they are OK.
- Deloitte & Touche Business Continuity Hotline 888-243-7666. This is for employees to phone in their whereabouts.
- Employees of Carr Futures at One World Trade are asked to call 312-762-1227 to verify their whereabouts.
- For information on employees of Morgan Stanley located at 2 World Trade contact 888-883-4391.
- Message Boards on vault.com for:
Morgan Stanley employees
Credit Suisse First Boston employees
Thatcher Profitt & Wood employees
- YahooGroup for "Communication for Victims & Loved Ones"
Subscribe by sending email to: 911Tragedy-subscribe@yahoogroups.com
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Dealing with Grief & Counseling (adults and children)
- National List of Crisis Counselors Offering Free or Reduced Fee Services
- Crisis Message Board
- Grief Counseling:
Lincoln Medical and Mental Health Center: 718-579-5000
Metropolitan Hospital Center: 212-423-6262
St. Vincent's Health Crisis Center: 212-604-8220
St. Vincent's in Westchester: 914-925-5320
St. Vincent's in Staten Island: 718-354-6300
Department of Mental Health Services: 212-442-5000
- ThirdAge.com: Talk Out Your Grief and You'll Start to Heal
- CNN: Coping with feelings of stress and fear
- American Psychological Association: Coping with Terrorism
- APA: Coping With the Aftermath of a Disaster
- Helping kids:
- NYC Mayor's OEM: Coping With Children's Reaction to Disaster
- CNN: What are children asking about the terrorist attacks?
- Children and Responding to National Disaster Information for Children
- Helping Children Cope with Tuesday's Act of Terrorism
- Sesame Workshop: Tragic Times, Healing Words
- Parent Center: How to talk to your kids about Tuesday's terrorist attacks
- American Academy of Pediatrics: Advice on Communicating with Children about Disasters
- American Psychological Association: taking care of children's special needs
- American Academy of Child and Adolescent Psychiatry
- Some general advice from experts:
- Continuously reassure your children that you will help to keep them safe.
- Turn off the TV. Overexposure to the media can be traumatizing. If your older children are watching the news, be sure to watch with them.
- Be aware that your child's age will affect his or her response. Adolescents in particular may be hard hit by these kinds of events. Obtaining counseling for a child or adolescent soon after a disaster may reduce long-term effects.
- Calmly express your emotions - remember that a composed demeanor will provide a greater sense of security for your child.
- Give your children extra time and attention and plan to spend more time with your children in the following months.
- Let your children ask questions, talk about what happened, and express their feelings.
- Play with children who can't talk yet to help them work out their fears and respond to the atmosphere around them.
- Keep regular schedules for activities such as eating, playing and going to bed to help restore a sense of security and normalcy.
- Consider how you and your child can help. Children are better able to regain their sense of power and security if they feel they can help in some way.
- Helpful perspective of this world we share.
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Hotlines
- FBI Tips web site
- Main New York City Numbers:
NYC Emergency Information: 212-560-2730
NYPD Emergency Information: 212-741-4626 or 866-856-4167
- Airlines:
American Airlines: 1-800-245-0999
American Airlines Statement
United Airlines: 1-800-932-8555
United Airlines Statement
United also has established its international toll-free numbers for friends or family members who want more information. Those numbers are:
The Netherlands: 020504051
Germany: 06966985407
Italy: 024829813
Belgium: 027133646
France: 0169199659
- Victim Information:
Red Cross WTC Victim Information: 212-604-7285
WTC: AON Employees: 203-863-6380
WTC: Morgan Stanley Employees: 888-883-4391
WTC: Carr Future: 800-755-7620
WTC: Cantor Fitzgerald: 866-326-3188
WTC: Pitney Bowes: 800-932-3631
Empire Blue Cross/ Blue Shield: Families of Employees: 866-761-8265
Port Authority Employees: 973-565-5501(2) (3) (4)
Port Authority Families of Missing Employees: 973-565-5505 (6) (7)
Pentagon Employees: 1-877-663-6772
Fire Department and EMT Employees: 718-999-2541
FDNY Family Crisis Center: 718-352-7001
Police Department Employees: 718-677-8238
Missing Persons: 212-447-2998 or 212-560-2730
- New York City Hospitals:
St. Vincent's Hospital: 212-604-7285
Bellevue Hospital Center: 212-562-4141
Coler Memorial Hospital: 212-848-6300
Goldwater Memorial Hospital: 212-318-8000
Gouverneur Hospital D&TC: 212-238-7000
- Other City Services:
City Mortuary: 212-562-3051
Chief Medical Examiner: 212-447-2030
- Grief Counseling:
Lincoln Medical and Mental Health Center: 718-579-5000
Metropolitan Hospital Center: 212-423-6262
St. Vincent's Health Crisis Center: 212-604-8220
St. Vincent's in Westchester: 914-925-5320
St. Vincent's in Staten Island: 718-354-6300
Department of Mental Health Services: 212-442-5000
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Volunteering
Note that authorities said Friday 9/14 AM that they don't need any more people for the rescue and cleanup effort right now, but if you want to volunteer, you need to go to Jacob Javits Center (34th
St/11th Ave) and get registered. More assistance is likely to be needed in the coming weeks, so be prepared to help out as is needed.
If you are interested in volunteering for work unrelated to the search and rescue, Idealist.org offers a database of international volunteering opportunities. You can search by skills required, type of volunteer effort, and location.
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Blood Donations
Blood will be needed in the coming months, as the supply will need to be replenished. Please consider making an appointment to donate blood in October and November.
- American Red Cross (also accepts credit card donations)
Red Cross Blood Donation: 1-800-GIVE-LIFE, 1-800-GIVE-BLOOD
- New York Red Cross
- New York Blood Center
Hospitals
- Manhattan
- New York Blood Centers
310 East 67th Street (between First and Second Aves.)
150 Amsterdam Avenue (66-67th Streets)
- St. Clare's Hospital & Health Center
426 W. 52nd St.
212-586-1500
- St. Vincent's Hospital & Medical Center
7th Ave. at 11th St.
212-604-7000
- Brooklyn
- New York Blood Center
120 Lawrence St. near MetroTech
212-586-1500
- St. Mary's Hospital
170 Buffalo Ave.
718-221-3000
- Queens
- Flushing: St. Joseph's Hospital
15840 79th Ave.
718-558-6200
- Jamaica: St. Vincent's Medical Center of Richmond
355 Bard Ave.
718-876-1234
- Staten Island
- Mary Immaculate Hospital
15211 89th Ave.
718-558-2000
- Westchester
- Elmsford
525 Executive Boulevard
- New Jersey
- New Brunswick
167 New Street
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Other Donations
- From Pat Martin of Technical Focus, Inc. (9/14): We are looking for Citrix certified or Microsoft Certified people for a command center for the Red Cross. This is a paid contract position or a volunteer contract position. On-Site at "ground zero." If you are interested please contact me.
Pat Martin
Technical Focus, Inc.
pat@technicalfocus.com
www.technicalfocus.com
- Other Red Cross tech needs
- The United Way of New York and the New York Community Trust have
established a fund to help the victims of the attacks and their families.
The September Eleventh Fund will provide immediate support to established
emergency assistance agencies. Anyone wishing to contribute may send their
donations in care of, United Way, 2 Park Ave, New York, NY, 10016 or call
212-251-4035.
- Donations are being accepted on United Way of New
York City's Web site
- Information on donations and emergency relief on Yahoo
- American Red Cross (Secure credit card donations can be made here)
Red Cross Monetary Donation: 1-800-HELP-NOW
Red Cross Disaster Relief Fund
P.O. Box 37243
Washington, DC 20013
- New York Red Cross
- Amazon.com Emergency Red Cross Relief Fund
- Salvation Army
1-800-SAL-ARMY
- United Way of New York City
- Helping.org: Information on Helping Victims
- New York Times 9/11 Neediest Fund
- National Organization for Victim Assistance Fund for Terrorist Attack Victims
- Catholic Charities USA: Agencies Mobilize to Help Victims of Terrorist Attacks
- ThirdAge.com: Yes, Your Country Needs Your Help
- Temporary Office Donations from SiliconAlleyReporter.com
Jason says his company has "office space, desks, and a wi-fi/802.11 network if any company out there needs a place to set up camp over the next couple of days or weeks (we have two 7,000-square-foot spaces). We are on 36th Street and Eighth Avenue.)
Email him at
jason.calacanis@siliconalleyreporter.com or call him at 1-646-473-2201
- Temporary Office Donations from BlueFly.com
Ken Seiff of BlueFly.com says, "We currently have about 9,000 sqf of temporarily vacant space which we are donating to companies who have been displaced. If anyone needs space they should call Sharon at 212-944-8000 ext 311 and leave a message or email her at sharon@bluefly.com."
Bluefly.com is located at 42 West 39th Street, New York, NY 10018
- HostNYC: Effective immediately (9-14-01), HostNYC is offering its services to aide the tele-communication, internet, and data departments of companies, which have been directly effected by the World Trade Center disaster. The opportunity to get their sites back up and running online with extremely fast setup. We understand that this has greatly affected many businesses located in New York City and would like to take part in trying to help those companies in need. HostNYC will offer free virtual web hosting services to 100 companies for a term of 60 days. Dedicated, Co-Located and other services will also be offered at 25% off for 60 days. While we are not among those who are part of the actual Rescue or Recovery Effort, we feel that this contribution would be a good way of lending a hand to those in need of these services.
More Information.
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Transit Information
- For complete details on bus and subway service, visit the MTA Web site
or call 718-330-1234
- Long Island Railroad (LIRR)
- Metro-North Railroad
- New Jersey Transit
- LIRR Schedules:
Queens: 718-217-LIRR
Nassau: 516-822-LIRR
Suffolk: 631-231-LIRR
- Amtrak: 800-872-7254
- Ferries: 800-53-FERRY
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Government Links & Contact Information
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News Sources
Airline Information
- American Airlines
1-800-245-0999 (for information about relatives)
1-617-568-3100 (for other information)
- United Airlines
1-800-932-8555
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Miscellaneous Information
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Images
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Fraud Alert
Unfortunately, there are plenty of people that try to take advantage of others during such tragic times as these, preying on emotionally distraught and sympathetic people that desire to help. From telephone solicitations to bogus web sites, the attempts to defraud and steal only add to the misery. So please be mindful and wary of such scams and report suspicious activity to the authorities.
Related links:
What should you do if you receive solicitations that you suspect are
fraudulent?
If you receive a phone call:
Note the incoming number (if you have Caller ID), if you do not have
Caller ID or the ID comes up as Unavailable or Blocked, then note the
exact time the call was received and the duration. Also, try to get as
much information about the organization as possible from the
representative. Legit freely give their contact information, location
and phone numbers, frauds hang up quickly. Be smart and try to do some
detective work yourself such as telling the representative that you have
dozens of friends who want to contribute and who should they call? Many
Cons often hang themselves with the rope of greed. Then contact the FBI
202-324-3000 and the NYC Police Department 718-765-4300
If you receive an email:
Save the email and go to the FBI Internet Fraud
web site form where you can cut and paste the email into a text
field.
Tips from SpamCon and CAUCE:
- Never give to an unknown person or organization who
solicits you by spam. They may already breaking the law
to deliver the message to you, and may be using fraudulent
information to do so.
- If you need help determining whether a charity is legitimate,
check the GuideStar database at http://www.guidestar.org.
It lists many (most?) government-registered 501(c)(3) orgs.
- Whenever possible, give directly to charities. Look with
suspicion on anybody collecting money "to be delivered to
the Red Cross." Notable exceptions: PayPal and Amazon are
helping the Red Cross take donations, as the RC's servers
have been overwhelmed.
- Give locally. Give to entities you already trust. Give your time. Open your home. Open your hearts. Be intelligent, but above all, give.
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